MagicPets Privacy Policy

MagicPets ("we") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our application ("App"). By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We collect information to enhance your experience and ensure that the App operates effectively.

a. Information You Provide
We may collect the following information if you choose to provide it:
Photos: When you upload images for processing or editing, these files are used only for their intended function and are not stored on our servers unless explicitly stated otherwise.

b. Non-Personal Information Collected Automatically
When you use the App, we may automatically collect:

-Device Information: such as your device type, operating system version and model.

-App Usage Data: Information about your interactions with the App, such as features accessed, session duration, and error logs.

-Analytical Data: Aggregate and anonymous statistics about App usage collected through third-party analytics tools (e.g., Firebase, Google Analytics).

2. How We Use Your Information
The data we collect is used to:

-Operate, maintain, and improve the App's functionality.

-Analyze user behavior and preferences to enhance user experience.
-Diagnose technical issues, fix bugs, and optimize performance.
-Provide customer support when needed.

3. Information Sharing and Disclosure
We prioritize your privacy and will not sell or rent your personal information to third parties. However, we may share anonymous or aggregated data in the following circumstances:
-Service providers: work with third-party analytics or cloud service providers who assist in improving application performance and functionality.
-Legal compliance: if required by law, such as in response to a court order or legal process.
-Our app may need to collect and upload face data to achieve certain functions
All uploaded data is encrypted for transmission, used only to complete specific tasks, and deleted immediately after processing. We promise not to use your face data for any other purpose or share it with third parties.

4. Third-party services
Our app may use third-party tools and services that may access certain data. These services operate under their own privacy policies. We encourage you to review these policies because we cannot control, or be responsible for, the content, privacy practices, or actions of third-party services.

5. Data storage and security
We use industry-standard encryption and security measures to protect the data we collect. However, no system is completely secure and we cannot guarantee absolute protection against unauthorized access.

6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes described in this Privacy Policy. Unless otherwise stated, uploaded photos or media files will be processed and deleted immediately.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We encourage you to check this page regularly for updates. This Privacy Policy is effective from the date of posting.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
E-mail: wen.zhang@hkgleaming.com